FAQ - Events
BOOKING AN EVENT
How much advance notice do you need to book event services?
The more notice the better to ensure we're can be available for your date. Generally speaking though 4-6 week's noticve is best, with a deposit. We may accept events later than this but it will depend on our schedule, and they will be subject to late/rush fees.
What do you need before we book?
Before booking your appointment with us we encourage you to have your date and venue solidified. This will allow us to ensure we will be available for your event. Also consider your guest count and how much you want to spend. We know talking about money isn't the easiest thing for everyone, but the more transparent you are with your budget the easier the design process will be.
SERVICES & THEMES
What services do you provide?
Some of our major products offered include event décor, invitations, centrepieces, guest favours (keepsake and/or edible), candy stations, treats tables, dessert bars, custom/novelty cakes & cupcakes, and gift packs & loot bags. Check our full list of our services!
What sorts of events do you design & style for?
We offer our wide variation of products for events such as children's birthdays, themed parties & birthdays, quinces/sweet 16s, graduations, baby dedications (christenings & baptisms), bridal & baby showers, engagements, weddings, anniversaries, holiday [office] parties, community events/fundraisers (church, school, teams/clubs), corporate events, in-home celebrations.....(whew) and more!
Where do you get all of your stuff from? Can't I just get them myself?
We design a lot of our items in-house which means you can't get them in stores! We have an amazing team of stylists that are passionate about art and design, and of course parties. Hours of their time & creativity are poured into the details of your event to truly customize it!
DELIVERY
Where do you deliver? Do you set-up? What about clean-up?
We do offer delivery services within the GTA and some surrounding areas. In general, we will not make deliveries further than 1hr from our head office. We deliver all items and set up for you. Depending on the event and our other engagements for the day clean-up service may be available, but at an additional cost.
MISCELLANEOUS
Do you offer party/event rentals?
We are not a rental supplier so rentals are only offered when we are delivering or providing a service to you. Rental fees are outlined in your invoice and payable upon receipt of your invoice. Rental safety deposits will be returned to you, less any the cost of any and all damages (or retail value of non-returned items). For rentals, the client is required to return them to us within 3 business days, to avoid late rental return fees. Pick-up of rental items can be arranged at an additional cost. Please contact us for more information.
What's the difference between an Event Planner and and Event Stylist? What do you guys do?
Event planners plan - Event stylists style. That's it! Stylists design, create and conceptualize your ideas and bring them to reality. Planners help co-ordinate different vendors in order to give you the event you want.